i-law

Compliance Monitor

Bank ‘forged’ guarantee signature of distressed customer, rules High Court

Allegations of bank staff forging signatures that would allow them to enforce recovery and repossessions against vulnerable customers have festered for years in the United Kingdom, while authorities in the United States and Australia have uncovered alarming levels of such practices. Now, the English High Court has upheld a claim, reports Denis O’Connor.
Online Published Date:  04 June 2021
Appeared in issue:  Vol 33 No 9 - 08 May 2021

Principle and outcomes focused operational resilience

A suite of new documents from the UK regulators represent a shift of thinking on how to manage inevitable disruptions. Charlotte Hill and Clare Reynolds examine the key requirements and some of the challenges as firms look to implement this new policy framework.
Online Published Date:  04 June 2021
Appeared in issue:  Vol 33 No 9 - 08 May 2021

A Spring flowering of financial services court decisions

The vernal months produced an array of judicial opinions – on whether a WhatsApp trading tip service constituted a regulated activity, LCF compensation, the nature of a complaint, as well as culpability for non-disclosure of insurance and other non-investment commission. Adam Samuel digs into the judgments.
Online Published Date:  04 June 2021
Appeared in issue:  Vol 33 No 9 - 08 May 2021

FCA launches whistleblowing campaign after pandemic dip in reports

With the number of whistleblowing reports to the regulator having declined amid unprecedented levels of homeworking, the Financial Conduct Authority has invested in increased headcount and resourcing to support whistleblower interaction. Neil Robson discusses the regime.
Online Published Date:  04 June 2021
Appeared in issue:  Vol 33 No 9 - 08 May 2021

Managing misconduct risk through culture

Employee misconduct is at the heart of the risks facing businesses today, so it is imperative to work towards a culture that mitigates against behavioural problems. A careful balance should be struck between demonstrable, measurable procedures and less structured approaches, say Holly Insley, Emma Rachmaninov and Nicola Jones.
Online Published Date:  04 June 2021
Appeared in issue:  Vol 33 No 9 - 08 May 2021

Pensions Regulator could enter home workplaces under new powers

Should UK financial services firms be worried about the Pensions Regulator performing home inspections while staff are working remotely? Danyal Enver and Anne-Marie Winton report.
Online Published Date:  04 June 2021
Appeared in issue:  Vol 33 No 9 - 08 May 2021

Half of crypto users plan further purchases

By Neasa MacErlean
Online Published Date:  18 June 2021
Appeared in issue:  Vol 33 No 10 - 04 June 2021

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